Shipping policy

Order Processing Time All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been placed, and a separate shipping confirmation with tracking information once your order ships.

Shipping Time Please note that shipping times may vary depending on your location and the specific product ordered. Estimated delivery is typically 10–20 business days from the date your order ships. While most orders arrive within this window, occasional delays can occur due to customs processing, carrier delays, or high order volume, and are outside of our direct control.

Free Shipping We are proud to offer free standard shipping on all orders, with no minimum purchase required.

Tracking Your Order Once your order ships, you will receive a tracking number via email so you can monitor your package's progress. Please allow up to 3 business days after receiving your tracking number for tracking information to update.

Customs, Duties, and Taxes Orders may occasionally be subject to import duties, taxes, or customs fees depending on your country's regulations. Brick Armory Co. is not responsible for any customs fees that may be charged upon delivery. Please check with your local customs office for more information if you have concerns.

Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at [your support email] and we will work with you to locate your package or discuss next steps, including a replacement or refund where appropriate.

Address Accuracy Please double-check your shipping address at checkout. Brick Armory Co. is not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order, contact us as soon as possible so we can attempt to correct it before it ships.

Questions? If you have any questions about your order or our shipping process, feel free to reach out to us at miniaturacraftshop@gmail.com — we're happy to help.